SHIPPING /RETURN POLICY
Products ship from our Miami facility or drop ship direct from our Suppliers
Orders placed before 1pm PST are typically will send the same day. Most orders placed after that time are will send the following business day.
This is not a guarantee. If you have specific shipping requests or needs please contact us at BillsPerf@gmail.com or (954) 526-5379
prior to purchasing and we will do our best to assist you.
If an item is back ordered from the manufacturer you will be notified by us. FYI – We don’t like it when this happens any more than you do.
We will try and help as best we can with back orders
A TRACKING NUMBER will be send to you via email or text after purchasing .
SHIPMENTS WITHIN THE US
FREE STANDARD SHIPPING is available in all US lower 48 states, APO addresses, and Puerto Rico via USPS or UPS. (*Exceptions apply for Alaska and Hawaii.)
Free standard shipping means we will select an option that gets you your parts as soon as possible while still being economically priced.
We reserve the right to deny free shipping for any reason.
When you order PRE-ORDER it means that you can purchase it before the official release date and then, you just wait for the shipping Usually pre-orders takes from 1-6 weeks depending the brand and the product.
Pre-orders can cancel ONLY in 3 days from the day you pay ,after that we cannot cancel and refund your order so please make sure you can wait for it.
Contact us when ordering or we will contact you to go over rates and times.
WE SHIP WORLDWIDE Shipping rates outside the US are based upon destination and weight.
International shipping charges do not include any fees or duties required by your country.
If you have questions about these fees or duties contact us prior to ordering and we can assist you.
Delivery times for international shipments are typically 5 to 9 business days, but this can vary depending on your country’s customs procedures.
Orders delayed by customs are not something we can control or change.
ALL international orders(Includes CANADA and Puerto Rico) needed to be ship from our location in Miami Florida.
Most of International orders cannot drop ship from supplier's warehouses(Except on some specific Brands)
It takes 2-7 business days parts arrive here, after that we will email you a tracking number
We accept ShopPay,ApplePay,GooglePay,Visa, Mastercard, AMEX, and Discover credit cards and Paypal , as well as debit cards with a Visa or Mastercard logo.
The return process must be initiated within 14 days of your order being delivered.
Please let us know which particular item(s) you would like to return and the reason. You will receive an email with an RMA form attached. Please allow 24 to 48 hours for processing your RMA.
If you recieved an item in error the return shipping cost is fully covered
International returns is Customer responsibility, we will refund you the cost of shipping when item arrive in our location in good contusions and our supplier approve the return.
Change your mind or you don't need any more the product are not eligible for return.
Tires are not eligible for return.
Electronics are not eligible for return.
- PLEASE NOTE : IF YOUR PART IS DAMAGED UPON ARRIVAL DO NOT INSTALL THE PART CONTACT OUR RETURNS DEPARTMENT FIRST. WE ARE UNABLE TO WARRANTY ANY PART WHICH HAS BEEN INSTALLED FOR PHYSICAL DAMAGE.
We all know that accidents can happen. If your product(s) arrive defective, damaged, or simply incorrect, please contact our customer service department as soon as possible. Please do not attempt to use or install the part! We will send you a replacement part and provide you with a prepaid return label to return the defective part. Product(s) must be returned to us within 30 days. If a shipping courier caused the damage, we will schedule a damage pick up by the courier.
Warranty claims are not the same as returns.
They are handled differently.
You will need contact directly with Supplier or Manufactures and send them pictures or any information that they need like model year of your vehicle so they can approve your claim.
Claims for missing or damaged items in an order must be placed within 48 hours of delivery of your order.
Any new items must be returned in the original box/packaging including static guards on shields, vendor hang tags, bags, hardware, etc. All hardware must be in original packaging and unopened. Items must be in restockable condition
Please note that we reserve the right to deny refund or exchange if the merchandise does not meet the Return Policy requirements.
There are 2 ways you can go about exchanging a product:
Option 1 (Slower) – Use the standard return procedure to request an RMA for the part you need exchanged. In your request please specify the exact item(s) you would like to exchange. Upon receipt of your returned product we will process an exchange and ship the new part. If there is difference in price, you will be either refunded or charged the difference.
Option 2 (Faster) – Order the new part online or over the phone so it can be shipped to you right away. Then request an RMA using a standard Return Procedure for the part you would like to return. Upon return of the part a refund will be issued promptly.
Refunds & Credits
After we accept your return, you will be issued a refund via the same payment method as you had originally used to place the order (Credit Card, PayPal). The refund amount will be composed of the original purchase price minus shipping charges where applicable. You will be sent an email confirming receipt of the return and your credit. Please allow from 2-5 business days for the credit to appear on your account.
We will not refund any labor charges or installation fees under any conditions.
We will also not offer reimbursement for any damage acquired during installation or any other use of a product.